Privacy Policy

Affinity Counseling and Family Life Services values your privacy and is committed to protecting your personal and health-related information.

1. Information We Collect

We may collect personal information you voluntarily provide, including:

• Name, phone number, and email address

• Insurance and billing information

• Appointment and intake details

• Communication submitted through contact methods

2. How Information Is Used

Your information is used to:

• Schedule and manage appointments

• Provide mental health counseling services

• Communicate regarding care and scheduling

• Process insurance claims or payments

• Maintain required clinical documentation

3. Confidentiality and HIPAA Compliance

We maintain strict confidentiality in accordance with applicable laws and ethical standards, including HIPAA where applicable. Your information will not be disclosed without your written consent except in the following situations:

• Risk of harm to self or others

• Suspected abuse or neglect

• Court order or legal requirement

4. Data Protection

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

5. Third-Party Services

We may use trusted third-party services (such as payment processors like Stripe, scheduling systems, or email services) to operate our business. These services maintain their own privacy policies.

6. Your Rights

You may request access to or correction of your personal information, subject to applicable legal and clinical limitations.

7. Contact Information

Affinity Counseling and Family Life Services
10632 Little Patuxent Parkway, Suite 310
Columbia, MD 21044
Phone: 1-888-737-3330

8. Updates

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.